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How can extended warranties help optimize my refresh cycles?
Extended warranties keep your devices protected long after OEM coverage ends and help you avoid premature refreshes driven by rising year-four support costs or unplanned break/fix incidents.
Without added coverage, a drop, spill, or single hardware failure can trigger an emergency replacement — likely resulting in procurement delays and costly end-user downtime.
SHI’s extended warranty services provide lower-cost coverage beyond OEM terms for existing, new, and redeployed devices — including accidental damage with zero deductibles — so you can safely extend device lifecycles, control budgets, and refresh only when required. Our OEM-trained technicians expertly repair devices the first time, reducing repeat failures and unnecessary device downtime.
Article
Saving money on IT parts may seem like a cheap alternative to warranties, but it can be very costly.
June 28, 2024Does SHI’s extended warranty services cover accidental damage to laptops, tablets, AI PCs, and printers?
Cracked screens, liquid damage, broken ports, and failed pixels typically occur in years 3-5, after OEM coverage ends — causing chaos for budget planning when device replacements can range from $800 to $ 1,500 each.
Because we know the constant wear end-user devices face, we’ve ensured our warranties cover both accidental damage and mechanical failures — with no deductibles, hidden fees, or shipping costs.
Coverage applies to new and used devices, and all policies are backed by A+ rated insurers, with 24-hour claim submissions.
Choose depot repair, next-business-day onsite repair, or advanced exchange for remote workers. Custom SLAs are also available for specialized equipment.
Datasheet
Keep employee devices working beyond the original warranty period with OEM-certified experts and strict SLAs.
April 25, 2025What happens when Dell, HP, or other data center OEM warranties expire?
When OEM warranties expire, you’re left choosing between costly renewals or operating without coverage. Going uncovered is risky: as hardware ages, a single component failure can result in 8-12-week replacement delays, premium emergency fees, and operational instability.
SHI offers a better path with single-contract coverage for Cisco UCS, Dell PowerEdge, HP ProLiant, IBM Power Systems, and Lenovo ThinkSystem. With local parts inventory for fast repairs, OEM-certified technicians, and one point of contact for all hardware, we simplify your data center repairs and ensure issues are resolved quickly.
Our warranties typically cost less than OEM renewals, and our 24x7x365 support in over 140 countries ensures your systems and your business stay online.
Datasheet
Warranty solutions extend the life of IT equipment and increase data center ROI without hardware risks.
November 04, 2025Do I need Cisco SMARTnet after my warranty expires?
Losing OEM coverage can mean losing firmware updates, security patches, and TAC-level support for the switches, routers, and access points that keep your business online. But with SHI, when Cisco SMARTnet or other OEM warranties expire, our support and maintenance services can mitigate the risks of going without OEM coverage while replacing your hardware at a lower cost.
SHI consolidates multi-vendor support for networking OEMs like Cisco, Aruba, Juniper, and more, offering significant support cost savings, multiple SLA options — including holiday responses and after-hours support — and 4-hour hardware replacement.
SHI’s global warranty partners also provide on-site field engineers for install, move, add, and change (IMAC) or IT asset disposition (ITAD) requests, configuration backups, and certified data destruction.
